Hosted PBX is a newer platform for communications. It takes away the on-site equipment used for networking. The goal of Hosted PBX is to reduce costs for businesses. By eliminating an on-site point of presence, the business saves money and space. Hosted PBX companies can also provide VoIP services through a hosted network. This may include SIP trunking which allows for the features of VoIP services over a hosted network.
By utilizing a network similar to Cloud computing, repair, routing, and switching can be done through Cloud networking. This reduces the cost and time of repair. A technician can isolate the problem with the network in a faster, more efficient manner.
Hosted PBX can also offer multiprotocol label switching, a technique for carrying data through high-performance networks. The signal is moved from one network node to the next node through short paths, rather than a longer network address. This form of labeling looks for distant nodes instead of endpoints. The advantage of MPLS is that it can support an array of different access points including T1 trunking, ATM access points, Frame Relay, DSL, E1 trunking, and SONET. The process of choosing short distances between points is an advantage and cost-saving measure for the company, and the customer.
The Best Hosted PBX Providers of 2018 – Top VoIP Service …includes several great telecommunications companies for businesses of all sizes. These companies are providers of voice service, unified communications, internet access, managed security services, and cloud computing. These companies will offer these services to both carrier and businesses.
A Hosted PBX allows for customer service to be more interactive when end-users experience trouble on their network. A virtual call center allows for the customer service technician to analyze and isolate the problem without having to dispatch a field technician. The virtual call center representative can also perform testing through the on-premise service, and test through the switch to find where further problems may exist.
The desired result of Hosted PBX is to reduce the costs to the customer of normal PBX. By utilizing a network similar to cloud computing, the costs of on-site equipment can be lowered.
The Voice network includes services for small and medium businesses. Part of the services supported is visual voicemail, call recording, and mobile integration. SIP trunking allows the customer to use VoIP features using the Hosted PBX network.
A good company will offer cloud services, allowing cloud hosting of PBX networks, and cloud-based data backup.
Managed security services include private networking, encompassing MPLS, IPsec, and secure site virtual private networking. Part of the managed security services, unified threat management services are established with anti-virus and anti-spyware protection. Compliance services work in conjunction with managed security services that monitor faults and vulnerability of the network.
Regardless of the choice, Hosted PBX offers benefits insurmountable in comparison to on-premise PBX networking. Hosted PBX saves costs for the customers, provides a virtual response to issues involving repair, and ease of integration for features. Hosted PBX is the future of telecommunications and these businesses are just the horizon of a bright, boundless arena where the possibilities of communication are endless.